Expiry nikalne ke baad list me status "active" hi dikh sakta hai, par discount band ho jaata hai — "Renew" karo. Cancelled card par benefit nahi. App ki "Consultation Fee" (registration fee) line aur medicine line par card ka discount nahi lagta; "X-ray discount %" 0 ho to X-ray line par bhi kuch nahi. Cleaning tabhi free hoti hai jab line ke naam me scaling / cleaning / polishing / prophylaxis ho. Bill ban chuka ho to wo apne aap dobara nahi badalta. Ye 'Growth' add-on ka hissa hai — menu me na dikhe ya "This needs the Growth add-on" aaye to Setup → Plan & Help → Store se le sakte hain.
Family Card wale patient ko bill me discount nahi mila, kyu?
Check karo: (1) patient chart ke "Family" tab me wo family me juda hai — Edit patient ka purana "Family ID" label kaafi nahi; (2) family ka card active hai aur expiry nahi nikli (Family Card → "📇 Detail"); (3) uska tier Disable to nahi hua; (4) bill "New Bill" / chart bill drawer se bana, Mark Done auto-bill se nahi; (5) us member ki free cleanings khatam to nahi.
Where in ORALZY: Billing → Plans & Memberships → Family Card → Family Health Card · Patient Care → Patients → Patient List · Patient chart → Sections → ⋯ More → Family
Quick steps
- Patient chart → Sections → ⋯ More → "Family" me family dekho
- Family Card → "📇 Detail" me Status / Expires dekho
- Bill Mark Done se bana ho to "New Bill" wala rasta yaad rakho
- Expiry nikal gayi ho to "Renew"