ORALZY
FAQ

Patient save hua par consultation/OPD fee NOT charged aaya to kya kare?

Message ki doosri line "Day <date> is closed. Reopen the day-end closure first to make changes." ho to aaj ka Day End band ho chuka hai — patient save hua par fee kisi bill par nahi lagi ("⚠️ Patient saved, but the consultation/OPD fee was NOT charged."). Owner/admin Billing → Day End → aaj ki date → "Reopen" kare, phir patient chart me "⚠️ Consultation fee due — Charge ₹…" se fee lo.

Where in ORALZY: Billing → Day End · Patient Care → Patients → Patient List

Jab tak din reopen na ho, us patient se liya paisa kisi bill par nahi hai — galle me rakha cash variance plus dikhayega. Band din me chart se fee lene par bhi "Consultation fee charge failed: Day … is closed …" aata hai. Fee lene ke baad Day End me "Save Count" → "Close Day" dobara. Mobile par "Fee NOT charged" alert aata hai. Ye message aur wajahon se bhi aata hai (jaise scheme patient) — isliye doosri line padho.

Quick steps

  1. Message ki doosri line padho — 'Day … is closed' hai to din band hai
  2. Owner/admin: Billing → Day End → aaj ki date → "Reopen"
  3. Patient chart me "⚠️ Consultation fee due — Charge ₹…" se fee lo
  4. Day End me "Save Count" → "Close Day"

opdconsultationregistrationfeechargedclosedfeesdayend