ORALZY
FAQ

Expense save karte waqt 'Save failed' kyu aata hai?

Web ka Expenses form har gadbad par sirf "Save failed" dikhata hai. Sabse aam wajah: jis Date ka kharcha daal rahe ho us din ka Day End close ho chuka hai — owner/admin Billing → Day End me us din ko "Reopen" kare, phir save karo. Doosri wajah: Action Guard PIN cancel / galat hua, ya login auditor ka hai.

Where in ORALZY: Billing → Expenses & GST → Expenses · Billing → Day End

Mobile app par asli wajah dikhti hai, jaise "Day … is closed. Reopen the day-end closure first to make changes." Amount khaali ho to save se pehle hi "Amount is required" aata hai. Auditor login read-only hai — wo kharcha nahi daal sakta. Category ki wajah se bhi ruk sakta hai ("Pick a category from this clinic's list.") — page refresh karke dropdown se category dobara chuno. Edit me rukaavat ho to kharche ki purani (saved) date ka Day End dekho. Reopen karke kharcha save karne ke baad din dobara close karna mat bhoolo.

Quick steps

  1. Form ki Date dekho — us din ka Day End close to nahi?
  2. Owner/admin: Billing → Day End → us date par "Reopen"
  3. Expenses me wapas jaakar "Add Expense" / "Update" dabao
  4. Billing → Day End me din dobara close karo

savefailedfailederrordayendclosedreopenexpensekharcha