ORALZY
FAQ

Billing page par "Save failed" ya "Finalize failed" kyu aata hai?

Billing → Bills ke "Create Invoice" / "New Proforma" editor me abhi "Save as Draft", "Save Draft" / "Update Draft" aur naye bill par "Finalize →" / "Finalize & Number" dabane par "Save failed" / "Finalize failed" aata hai — ye app ki galti hai: bill save nahi hua, par editor me bhara data wahi rehta hai. Tab tak "Save and Print" se draft save karo, phir "Finalize & Number"; ya bill patient chart ke "New bill" ya mobile Billing screen se banao.

Where in ORALZY: Billing → Bills · Bills page → "Create Invoice" / "New Proforma" editor · Billing → Day End

Kya chalta hai: "Save and Print" draft save kar deta hai (naye bill par uske baad print ka error aa sakta hai — draft phir bhi "Drafts" tab me hota hai); saved draft ko list ki row par "Finalize" ya editor me "Finalize & Number" se final kar sakte ho. Dhyan: draft kholkar badlav kiye aur seedha "Finalize" dabaya to badlav save nahi hote — purana saved draft hi final hota hai, isliye pehle "Save and Print". Jinme wajah message me hi likhi hoti hai: "Select a patient", "At least one line item required", "Day … is closed. Reopen the day-end closure first to make changes." (Billing → Day End me din reopen), PIN cancel / "Wrong PIN", RGHS/govt patient par "Claim photos pending…" ya scheme rate ke errors, "Credit-limit breach…".

Quick steps

  1. Message padho — "Select a patient" / "At least one line item required" ho to wo bharo
  2. Sirf "Save failed" / "Finalize failed" ho to "Save and Print" dabao
  3. "Draft saved" aane ke baad bina kuch badle "Finalize & Number" → "Finalize"
  4. Ya bill patient chart → ⋯ More actions → "New bill" se banao

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