Jo batch us waqt bheja ja raha hai wo poora ho jaata hai; rok uske baad wale hisson par lagti hai. Switch poori clinic ka hai — OFF karne par saare chalte campaigns rukte hain aur naya launch bhi nahi hota. List me status "running" hi dikhta rehta hai. Dhyan: switch dobara ON karte hi us campaign ke bache log bhi phir se apne aap jaane lagte hain. Kisi chalte campaign ko hamesha ke liye band karne ka button clinic ke paas nahi hai — wo ORALZY support se karwana hoga. Abhi shuru nahi hua ("🕒 scheduled") campaign rokna ho to "Cancel schedule" dabao. Ek patient ko rokna ho to WhatsApp Contacts me use "⏸ Hold" ya "🚫 Inactive" karo.
Chalta hua WhatsApp campaign beech me kaise roke?
Campaign row par Stop / Pause ka button nahi hai. Rokne ka tareeka: WhatsApp Campaigns page ki upar wali patti me owner / admin "Turn OFF" dabaye ("Marketing campaigns" switch). Uske baad campaign ke aage ke hisse — agle dino wale log, subah 9 baje ke liye ruke message aur failed ke retry — nahi jaate. Jo message ja chuke wo wapas nahi hote.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Campaigns · Patient Connect → WhatsApp → WhatsApp Contacts
Quick steps
- Patient Connect → WhatsApp → WhatsApp Campaigns kholo
- Upar patti me "Turn OFF" dabao (owner / admin)
- Scheduled campaign ho to row par "Cancel schedule"
- Campaign hamesha ke liye band karna ho to switch OFF rakh kar ORALZY support se baat karo