Run now message bhejta nahi — sirf banata hai; bhejna approve + agle dispatch (10:00 / 17:00 IST) par hota hai. 'Triggered' alert hamesha aata hai, chahe ek bhi message na bana ho — Inbox me dekho. Cancel row ko mitata nahi, status 'cancelled' kar deta hai; pehle se bane pending message Inbox me "Skip" karo. Run now aur Cancel sirf owner/admin. Pause/Play button abhi kisi campaign par nahi dikhta (status 'scheduled' / 'running' hote hain) — rokna ho to Cancel hi karo. Columns: Name, Segment, Kind, Sent, Replied, Status — Sent aur Replied abhi hamesha 0 dikhte hain (app ki kami), asli ginti Inbox / messages se samjho.
Marketing AI campaign ko Run now ya Cancel kaise kare?
Marketing AI → "📣 Campaigns" tab → row ke Actions: 🔄 ("Run now") abhi segment check karke naye messages "📬 Approval Inbox" me daal deta hai ('Triggered' alert); ❌ dabake 'Cancel this campaign?' OK karo to campaign 'cancelled' ho jaata hai aur aage message nahi banta.
Where in ORALZY: Patient Connect → Campaigns → Marketing AI
Quick steps
- Marketing AI → "📣 Campaigns" tab
- Turant message banane ke liye 🔄 Run now
- Rokne ke liye ❌ → 'Cancel this campaign?' → OK
- Inbox me bache pending message "Skip" karo