Ye poori clinic ka switch hai aur shuru me OFF hota hai. OFF rehte launch / schedule nahi hota: "The clinic's "Marketing campaigns" switch is OFF — turn it ON (Campaigns page, or Setup → Settings → Auto Messages → Patient Messages (on/off)), then Launch." — owner / admin ko wahin popup "Marketing switch is OFF" aata hai, haan karte hi switch ON hokar launch dobara chalta hai. Doosre staff ko patti par "Only the owner/admin can change this" dikhta hai. OFF karne par koi popup nahi aata, aur chalte campaigns ke aage ke hisse bhi ruk jaate hain — wapas ON karte hi wo phir chal padte hain. ON hone par bhi promotional message sirf consent wale patients ko jaate hain. Dhyan: yahi switch Marketing AI ke promotional messages ko bhi chalne deta hai.
"Marketing campaigns" switch kya hai aur ON kaise kare?
WhatsApp Campaigns page par upar patti hoti hai: "⚠️ Marketing campaigns: OFF — campaigns cannot be launched until you turn this ON." Owner / admin "Turn ON" dabaye → popup me haan → patti "✅ Marketing campaigns: ON — launched campaigns will be sent." ho jaati hai. Yahi switch Setup → Settings → Auto Messages → Patient Messages (on/off) me "Marketing campaigns — allow promotional WhatsApp (goes only when you Launch a campaign)" naam se bhi hai.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Campaigns · Setup → Settings → Auto Messages → Patient Messages (on/off)
Quick steps
- Patient Connect → WhatsApp → WhatsApp Campaigns kholo
- Upar ki patti me "Turn ON" dabao (owner / admin)
- Popup me haan karo
- Patti "✅ Marketing campaigns: ON" dikhaye tab launch karo