"All" me sab log aate hain, abhi tak na bheje gaye bhi. "Failed" me jinka message nahi gaya (wajah ke saath); "Opted out" me wo jinke message bhejte waqt band the (STOP / opt-out / DND). Patient ka koi bhi jawab (STOP bhi) "Replied" me aata hai. Campaign list ke column alag gine jaate hain: "Sent" = kitne message Meta ne liye, "Failed" = kitni koshishein fail hui (ek insaan ki 3 koshish 3 gini ja sakti hain, aur baad me chala gaya to bhi ginti nahi ghatti) — insaan-wise sahi ginti report ke button dikhate hain. "Total" column launch ke waqt consent wale logon ki ginti hai; draft me 0.
Campaign report me Sent, Delivered, Read aur Replied ki ginti ka matlab kya hai?
Report me har insaan sirf apne sabse naye haal wale button me gina jaata hai: "Sent" = Meta ne le liya par phone tak abhi nahi pahuncha, "Delivered" = pahuncha par padha nahi, "Read" = padh liya, "Replied" = campaign ke baad patient ne jawab bheja. Isliye kul pahunche = Delivered + Read + Replied. "Not sent yet" = abhi bhejna baaki (daily limit ya 9 AM ka intezaar).
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Campaigns
Quick steps
- Campaign row par "View" dabao
- Upar ke button ki ginti padho
- Kul pahunche ke liye Delivered + Read + Replied jodo