ORALZY
Concept

Marketing Engine me "marked sent, not delivered" status ka matlab kya hai?

Marketing Engine → Campaigns tab ka Status: "draft" = bana hai, kuch nahi gaya; "list made — send from WhatsApp" = WhatsApp list ban gayi, ab WhatsApp → Campaigns se bhejna baaki; "marked sent — not delivered" = purane system ne sirf 'sent' likh diya tha, patient ko kuch nahi gaya.

Where in ORALZY: Patient Connect → Campaigns → Marketing Engine

Sept 2026 se pehle is page ka purana Send button campaign ko 'sent' mark kar deta tha bina koi message bheje — aise rows ab "marked sent — not delivered" dikhte hain (data wahi hai, bas label sach bolta hai). Hara badge tabhi aata hai jab sach me kisi bhejne wale system ne message liya ho. Recipients column me segment ki ginti hoti hai, Sent column me asli bheje gaye. Kisne message paaya ye dekhne ke liye WhatsApp → Campaigns ka report dekho.

Quick steps

  1. Marketing Engine → "Campaigns" tab kholo
  2. Status column ka label padho
  3. "list made — send from WhatsApp" ho to "Open WhatsApp Campaigns →" se bhejo

statussentdelivereddraftnotdeliveredmarkedsentcampaign