File ke columns: Name, Phone, Status, Sent at, Delivered at, Read at, Replied at, Reason (if failed); time India time me. File ka naam "campaign-<naam>-<button>.csv" hota hai aur Excel me seedha khulti hai. Doosre staff ko download nahi milta aur report me number aadhe chhupe dikhte hain. File na bane to "Could not make the file" aata hai — dobara try karo.
Campaign report Excel (CSV) me kaise download kare?
Campaign row par "View" → upar se jo button chahiye chuno (jaise "Failed" ya "All"), chahe to search bharo → "⬇ Download Excel (CSV)". Wahi log file me aate hain jo us waqt chune hain — poore number ke saath. Ye button sirf owner / admin ko dikhta hai.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Campaigns
Quick steps
- Campaign row par "View" dabao
- Upar "All" / "Failed" jaisa button chuno
- "⬇ Download Excel (CSV)" dabao (owner / admin)