SMS sirf service kaam ke liye hai (reminder, bill, OTP jaise) jo approved DLT template se jaate hain. SMS campaign bhejne ki koshish par jawab: "Marketing SMS is blocked (DLT does not allow promotional SMS). Nothing was sent." Marketing Engine ke WhatsApp campaign par "Make WhatsApp list" se list banao aur WhatsApp → Campaigns se bhejo. WhatsApp campaign ke liye: Meta-approved template, consent (opt-in) wale patients, clinic ka apna WhatsApp number (ORALZY common number se bulk nahi jaata), aur Campaigns tab ka "Marketing campaigns" switch ON — switch aur Launch sirf owner/admin kar sakte hain. Marketing template har message par Marketing rate se katta hai. Ye 'Growth' add-on ka hissa hai — menu me na dikhe ya 'Upgrade required' aaye to Setup → Plan & Help → Store se le sakte hain.
Offer ya promotional SMS patients ko kyun nahi jaata?
SMS par promotional / marketing message band hai — ORALZY ke DLT registration par promotional SMS ki anumati nahi, isliye app aisa SMS bhejta hi nahi. Marketing Engine me SMS wale campaign par likha aata hai "SMS: marketing SMS is blocked (DLT does not allow promotional SMS)." Offer bhejna ho to Patient Connect → WhatsApp → Campaigns (approved Marketing template + consent wali list) use karo.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Campaigns · Patient Connect → Campaigns
Quick steps
- Patient Connect → WhatsApp → Campaigns kholo
- Upar "Marketing campaigns" switch ON hai dekho (owner/admin "Turn ON" kar sakte hain)
- "+ New Campaign" se approved template aur consent wali list chuno
- Owner/admin "🚀 Launch" ya "🕒 Schedule" kare