Default OFF. Yahi switch Patient Connect → WhatsApp → WhatsApp Campaigns page ke upar bhi dikhta hai: "⚠️ Marketing campaigns: OFF — campaigns cannot be launched until you turn this ON." ke saath "Turn ON" button (owner / admin; baaki staff ko "Only the owner/admin can change this" dikhta hai). Isse alag hai "Recare / recall campaigns" switch (6 mahine purane patients wale recare messages) aur "Patient education drip" (weekly / monthly oral-care tips) — teeno ka switch alag hai.
Patient Messages me Marketing campaigns wala switch kya karta hai?
Setup → Settings → Auto Messages → Patient Messages (on/off) me "Marketing campaigns — allow promotional WhatsApp (goes only when you Launch a campaign)" clinic ki taraf se promotional WhatsApp ki ijazat hai. Ye khud kuch nahi bhejta — message tabhi jaata hai jab aap campaign Launch karo. Switch OFF ho to campaign launch nahi hota aur chal raha campaign bhi patients ko nahi jaata.
Where in ORALZY: Setup → Settings → Auto Messages → Patient Messages (on/off) · Patient Connect → WhatsApp → WhatsApp Campaigns
Quick steps
- Setup → Settings → Auto Messages → Patient Messages (on/off) kholo
- "Marketing campaigns — allow promotional WhatsApp (goes only when you Launch a campaign)" tick karo
- "✓ Save all changes" dabao
- Ya Patient Connect → WhatsApp → WhatsApp Campaigns ke upar "Turn ON" dabao
- Ab campaign banao aur Launch karo