Purane SMS/Email campaign rows par likha aata hai: 'SMS: marketing SMS is blocked (DLT does not allow promotional SMS).' ya 'Email: marketing email is not built yet.' Inhe bhejne ka koi raasta nahi. Offer / festival message ke liye WhatsApp Campaigns use karo. RCS page (Patient Connect → Campaigns → RCS) ek-ek number par message bhejta hai, campaign ki tarah nahi.
Marketing campaign SMS ya Email se kyu nahi bhej sakte?
Marketing Engine → "+ New Campaign" me Channel ke "SMS — blocked (DLT)" aur "Email — not built yet" option band hain. Promotional SMS DLT me allowed nahi, aur marketing email abhi bana hi nahi. Sirf WhatsApp chalta hai (list banake WhatsApp → Campaigns se).
Where in ORALZY: Patient Connect → Campaigns → Marketing Engine
Quick steps
- Marketing Engine → "+ New Campaign" me Channel = WhatsApp rakho
- Campaign banao → "Make WhatsApp list"
- Patient Connect → WhatsApp → WhatsApp Campaigns se bhejo