Status ka matlab: "Ruka" = HUMNE roka (patient ka opt-out, emergency stop, aaj ki limit, template approved nahi, number/channel set nahi) — ye delivery fail nahi hai, message gaya hi nahi; "Fail" = provider (Meta/operator) ne mana kiya; "Mila"/"Padh liya" Meta ke ticks se. Upar tiles: Total, Phone tak pahuncha, Fail, Ruka (opt-out/cap), WhatsApp, SMS, Email, Call. Filters: "Naam / phone / message…" dhoondo, Sab status, Sab channel, date range (mobile: Aaj / 7 din / 30 din / 90 din). Row kholne par: template ka naam, poora text, "Wajah: …", Meta id, mila/padha time; "Kaise" me ORALZY (shared) ya Apna number. SMS row par "⚠ Ye pakka nahi hai" tab aata hai jab operator ke DLT template ka asli text humare paas na ho — patient ko wahi milta hai jo operator banata hai. Log 9 Sept 2026 se hai. "📱 Apne phone se bhejo" (deep link) wale message yahan nahi aate — wo aapke phone se gaye. Patient chart ka "💬 Recent messages" card bhi isi se banta hai.
Message gaya ya nahi, kya text gaya — Sent Log kahan hai?
Practice → Marketing → WhatsApp → "📋 Sent Log" (web); mobile: Marketing → "Sent Log". Server se gaye har WhatsApp / SMS / Email / Call ka record — Kab, Kisko, Kaise, Kya gaya, Status: Bheja / Mila / Padh liya / Fail / Ruka. Row par click karo to poora text aur Wajah.
Where in ORALZY: Practice → Marketing → WhatsApp → 📋 Sent Log (web); mobile: Marketing → WhatsApp Business Suite → Sent Log; patient chart → 💬 Recent messages
Quick steps
- Practice → Marketing → WhatsApp → 📋 Sent Log
- Naam/phone se dhoondo ya status filter lagao
- Row par click — text, Wajah, Meta id
- "Ruka" ho to Wajah padho aur WhatsApp hub ki patti dekho