Order: chal raha chatbot flow → Built-in commands → aapke keyword rules → AI front desk. Matlab jo message Built-in command pakad le, uspar rule nahi chalta. Jawab sirf text hai (photo nahi), 24 ghante ka WhatsApp niyam aur wallet lagta hai, aur bot wali line neeche judti hai. Test Matcher trigger ki ginti nahi badhata. Rules banana / badalna sirf owner / admin.
WhatsApp keyword auto-reply asli patient ko jawab deta hai kya?
Haan, beta clinics me. Patient Connect → WhatsApp → Auto-Reply → "Your keyword replies": "+ New Rule" → Rule name, Keywords (comma se), Mode (Any / All / Exact), Response text, Priority, "Business hours only (9am-9pm)" → save. "🧪 Test Matcher" se pehle check karo. Beta — "Not live yet" dikhe to ORALZY support se poochho.
Where in ORALZY: Patient Connect → WhatsApp → Auto-Reply → Your keyword replies
Quick steps
- Patient Connect → WhatsApp → Auto-Reply
- "Your keyword replies" → "+ New Rule"
- Keywords, Mode, Response text, Priority bharo → save
- "🧪 Test Matcher" me patient ka message likh kar check karo