ON flow tab shuru hota hai jab patient uska trigger word bheje. Patient option ka number bhej kar jawab deta hai; 3 galat jawab ya Handoff step par chat Team Inbox me aapki team ke paas. 30 minute chup = flow khatam. ON / OFF, edit, delete sirf owner / admin; "▶ Simulate" koi bhi chala sakta hai. Har bot message WhatsApp wallet se katta hai.
WhatsApp chatbot flow ko ON kaise kare taki patient ko chale?
Patient Connect → WhatsApp → Chatbot Flows → flow card par "Turn ON" → confirm. Naya flow hamesha OFF banta hai. Card "● ON — answering WhatsApp" dikhaye to chal raha hai; "● ON (not live in this clinic)" = clinic beta me nahi — ORALZY support se poochho. Band: "Turn OFF".
Where in ORALZY: Patient Connect → WhatsApp → Chatbot Flows → Turn ON
Quick steps
- Chatbot Flows kholo
- "▶ Simulate" se test
- "Turn ON" → confirm
- Card par "● ON — answering WhatsApp" dekho