ORALZY
FAQ

Mobile app me WhatsApp Auto-Reply aur keyword rules kahan milte hain?

Mobile: Patient Connect → WhatsApp → Auto-Reply (WhatsApp Hub ka "Auto-Reply" tile) — upar do pill: "Built-in commands" (templates, "Save Config", Test Simulator, Usage & switches) aur "Your keyword replies" ("+ New Rule", "Test", "QUICK PRESETS", rule cards). Card par switch = On / Off, pencil = edit, trash = delete.

Where in ORALZY: Mobile: Patient Connect → WhatsApp → Auto-Reply · Patient Connect → WhatsApp → Auto-Reply

Rule form: "Name *", "Keywords (comma separated) *", "Match mode" (Any keyword / All keywords / Exact match), "Response text *", "Priority (higher wins)", "Business hours only (9am–9pm)" → "Save". Card par badge: mode, "prio N", "N fires" (kitni baar asli jawab gaya). Keywords box me comma type karte hi hat jaata hai (abhi ki kami) — kai shabd hon to ek saath paste karo ya web se rule banao (web form me ye dikkat nahi). Badlav sirf owner / admin; doosre role ko "Forbidden: insufficient role" (delete par "Forbidden: DELETE restricted to owner/admin/super_admin") aata hai.

Quick steps

  1. Mobile app me Patient Connect → WhatsApp → Auto-Reply kholo
  2. "Your keyword replies" pill dabao
  3. "+ New Rule" → form bharo → "Save"
  4. "Test" se message check karo

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