ORALZY
How-to

Chatbot flow ko band ya delete kaise kare?

Chatbot Flows → flow card par "Turn OFF" — turant band, naye message par shuru nahi hoga. Hamesha hatana: "Delete" → "Delete flow?" par OK (wapas nahi aata). Dono sirf owner / admin.

Where in ORALZY: Patient Connect → WhatsApp → Chatbot Flows · Mobile: Patient Connect → WhatsApp → Chatbot Flows

Turn OFF ke baad jo patient beech me tha, uska agla message flow nahi padhta — wo normal raste (Built-in commands → keyword rules → AI Front Desk) par jaata hai. OFF flow ke steps aur "runs" bache rehte hain — baad me "Turn ON" (confirm) se wapas chalu. Delete par staff ko "Forbidden: DELETE restricted to owner/admin/super_admin" aata hai. Mobile: card ka "Turn OFF" button aur laal trash icon ("Delete flow?").

Quick steps

  1. Patient Connect → WhatsApp → Chatbot Flows
  2. Rokna: card par "Turn OFF"
  3. Hatana: "Delete" → "Delete flow?" par OK
  4. Wapas chalana: "Turn ON" → confirm

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