ORALZY
FAQ

Patient aaya tha par no-show lag gaya, ab kya kare?

No-show hatane ka koi button nahi hai (web ya mobile). Us din ka kaam darj karne ke liye patient ka naya appointment book karo, patient file me note likho ki patient aaya tha, aur flag hatwana zaroori ho to ORALZY support se baat karo. Aage se: patient aate hi status "PT In" karo — raat 10:30 baje jo appointment ab bhi "Scheduled" hai wo apne aap no-show ho jaata hai.

Where in ORALZY: Today → Calendar → appointment card

No-show = appointment Cancelled + no-show, aur patient ka no-show count +1. Web par no-show tabhi lagta hai jab appointment ka time shuru ho chuka ho ("cancel it instead" warna). Isliye roz status PT In / Engage / PT Out badalna zaroori hai.

Quick steps

  1. Naya appointment book karo
  2. Patient file me note
  3. Zaroorat ho to ORALZY support

noshowgaltiwrongundohataoautoscheduledptinappointment