ORALZY
FAQ

No-show mark kaise kare, patient appointment par nahi aaya?

Web: Today → Calendar me appointment card par "No-show" (ya right-click → "Mark no-show"), reason optional. Mobile: appointment tap → "No-Show" tile → "Mark No-Show". Appointment ka time shuru hone ke baad hi hota hai — pehle cancel karo. Dhyaan do: no-show flag app me wapas nahi hatta.

Where in ORALZY: Web: Today → Calendar → appointment card → "No-show" / right-click → "Mark no-show". Mobile: Calendar → appointment → "No-Show"

No-show mark karne par appointment Cancelled + no-show ho jaata hai, slot khaali ho jaata hai, patient ka no-show count +1 hota hai aur uska risk score dobara banta hai. Patient ko koi message nahi jaata aur waitlist se slot apne aap nahi bharta. Time shuru hone se pehle dabane par "This appointment has not started yet — cancel it instead of marking a no-show." aata hai (V4 calendar me button tab tak grey rehta hai). Raat 10:30 baje app aaj ke jo appointment ab bhi "Scheduled" pade hain unhe apne aap no-show mark kar deta hai — isliye patient aaye to status PT In / Engage / PT Out zaroor badlo. No-show patient Patient Care → Patients → Missed Patients me "No Show" list me dikhte hain. Galti se mark ho gaya to app me undo ka button nahi hai — patient ki file me note likho aur flag hatwana ho to ORALZY support se baat karo.

Quick steps

  1. Today → Calendar me appointment card kholo
  2. "No-show" dabao (ya right-click → "Mark no-show")
  3. Reason likhna ho to likho (optional), OK

noshowno-showmarkabsentmissedappointmentcalendar