Call ka record aur (note likha ho to) patient timeline ka note tracker se nahi hatte. Patient chuni window (jaise 90 days) beetne par "Pending only" list me wapas aa jaata hai. Kisi aur patient par galti se log hua ho to sahi patient ki row me phir se "Log call" karo.
Missed Patients me galti se call log ho gaya, undo kaise kare?
Log call ka undo ya delete nahi hai. Patient sirf "Pending only" ki wajah se list se chhupa hai — "Pending only" band karo to wo row ✓ (kab, kisne) ke saath dikhegi. Galat reminder laga tha to us din Patient Connect → Calls → Calling Mode me us patient ke aage ✕ (Skip) dabao.
Where in ORALZY: Patient Care → Patients → Missed Patients · Patient Connect → Calls → Calling Mode
Quick steps
- Upar "☑ Pending only" dabakar band karo
- Patient ki row me ✓ aur kisne log kiya dekho
- Reminder hatana ho to us din Calling Mode me ✕ (Skip) dabao