WhatsApp me patient, TID, kya baaki hai (jaise "Discharge ke baad claim submit nahi hua — 72 ghante baad RGHS 50% kaat-ta hai (N ghante bache)"), deadline aur "Aaj hi RGHS portal par kaam poora karein." hota hai; query wale me query ka text bhi. Email ka subject "RGHS: <kya baaki> — TID …". Patient wala reminder sirf admission ke liye hai aur tabhi jaata hai jab pichhle ek ghante me Discharge Form par TID dekha gaya ho aur admission khaali ho, aur TID ek hi patient ke number se mile. Switch shuru me OFF hain. Mobile ke isi page par bhi same switch hain.
RGHS deadline reminder ka WhatsApp aur email kise jaata hai?
Setup → Integrations → RGHS Claim Tracking → "⏰ Deadline reminders" me do switch: "Remind the hospital (WhatsApp to the numbers above + email)" aur "Remind the patient to get admitted (24 h after pre-auth)". Hospital wala WhatsApp upar save kiye hospital numbers par (khaali = owner ka mobile) aur email clinic ke email + owner ke email par jaata hai. Owner / admin hi on kar sakte hain; sirf beta clinics me bhejta hai.
Where in ORALZY: Setup → Integrations → RGHS Claim Tracking
Quick steps
- Owner / admin: Setup → Integrations → RGHS Claim Tracking
- Upar hospital WhatsApp numbers save karo
- "⏰ Deadline reminders" me "Remind the hospital" on karo
- Patient ko admission yaad dilana ho to "Remind the patient to get admitted" on karo