Claim submission, OPD submit aur query wale reminder WhatsApp + email dono se jaate hain; admission aur BIS wale sirf WhatsApp. Reminder sirf 9 AM–8 PM ke beech — raat ka reminder subah 9 ke baad. Har reminder ek hi baar jaata hai. Admission aur submission ki ghadi sirf Day-Care / IPD par chalti hai, OPD par nahi. Jis ghadi ka shuru ka samay pata nahi (jaise tracker ki pehli padhaai me pehle se approved TID), wo tab tak nahi chalti jab tak Discharge Form se asli approval samay na mile. Bhejna beta clinics me hi hota hai, switch default OFF; list sab RGHS clinics ko dikhti hai.
RGHS deadline reminders kaun-kaun se hote hain?
Paanch ghadiyan: (1) Admission — pre-auth approve ke 48 ghante me, reminder 24 aur 40 ghante par; (2) Claim submission — Day-Care / IPD discharge ke 48 ghante me (RGHS 72 ghante baad 50% kaat-ta hai), reminder 24 ghante par; (3) OPD "to be submitted by hospital" — 48 ghante, reminder 24 par; (4) BIS TID use nahi hua — 3 din me delete ho sakti hai, reminder 48 ghante par; (5) Query reply — 7 din, reminder 3rd, 5th, 6th din.
Where in ORALZY: Setup → Integrations → RGHS Claim Tracking
Quick steps
- Setup → Integrations → RGHS Claim Tracking → "⏰ Deadline reminders" padho
- "Remind the hospital" on karo (WhatsApp + email)
- "⏰ RGHS deadlines & queries" list me har ghadi ka bacha samay dekho