Hospital wale message me patient, TID, status aur "RGHS portal par check karke aage ka kaam karein." hota hai; claim reject hone par bhi hospital ko jaata hai. Switch sirf owner / admin badal sakte hain ("Only the owner/admin can change this."); save ke baad switch server se dobara padha jaata hai, isliye jo dikhe wahi saved hai. Beta clinic na ho to card par "This is a beta feature — messages go out only for beta clinics." aata hai — switch save ho jaate hain par message nahi jaata. Tracker PC ki pehli padhaai sirf "baseline" hoti hai — purane approved claims ka message nahi jaata; sirf naye badlaav par. Ek round me 25 se zyada message nahi. Max 5 hospital numbers (har number 10 ankon ka).
Pre-auth Approved, Rejected ya Query hone par WhatsApp kaise milega?
Setup → Integrations → RGHS Claim Tracking → "📲 Pre-auth WhatsApp & daily RGHS files" card me do switch: "Send to the hospital (Approved / Rejected / Query)" aur "Send to the patient (Approved / Rejected only)". Hospital ke numbers comma se likh kar "Save numbers" dabao — khaali chhoda to owner ka mobile. Portal par status badalte hi (din me har 3 min, raat me har 20 min check) WhatsApp jaata hai. Sirf beta clinics me; dono switch shuru me OFF.
Where in ORALZY: Setup → Integrations → RGHS Claim Tracking
Quick steps
- Owner / admin: Setup → Integrations → RGHS Claim Tracking kholo
- "📲 Pre-auth WhatsApp & daily RGHS files" card dhoondo
- "Send to the hospital" tick karo, numbers likh kar "Save numbers"
- Patient ko bhi chahiye to "Send to the patient" tick karo
- "Saved." dikhe to ho gaya