Quick Templates (Appointment Reminder, Treatment Done, Payment Receipt, Birthday Wish, Recall Reminder) me clinic ka naam aur phone apne aap aata hai, par {name}, {date}, {time}, {treatment}, {amount}, {mode} jaise khaane khud badalne padte hain — app inhe nahi bharta. ORALZY ke common number par is tab ka khud likha message nahi jaata; Sent Log me wajah aati hai "Shared ORALZY number is reserved for 1-to-1 replies. Connect your own WhatsApp number for this send." Apne number par bhi Meta ka niyam hai: khud likha (free-form) message tabhi pahunchta hai jab patient ne pichhle 24 ghante me message kiya ho. Dhyan: screen par "Message sent successfully!" tab bhi aa sakta hai jab message ruk gaya — asli result Patient Connect → WhatsApp → Sent Log me dekho. Khaali number par "Please provide a phone number", khaali text par "Please enter a message" aata hai. Gaya hua WhatsApp message WhatsApp balance se katta hai. Staff Login (ESS) aur Auditor login ko chhod kar koi bhi staff ye tab use kar sakta hai.
WhatsApp Connection ke 'Send Message' tab se kisi number par message kaise bheje?
Patient Connect → WhatsApp → WhatsApp Connection → "Send Message": "Select Patient" (list se patient) ya "Manual Phone" (10-digit number) chuno → chahe to "Quick Templates" ka koi button dabao → "Message" box me text theek karo → "Send WhatsApp Message". Ye message tabhi pahunchta hai jab clinic ka apna WhatsApp number juda ho.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Connection
Quick steps
- Patient Connect → WhatsApp → WhatsApp Connection → "Send Message" tab kholo
- "Select Patient" ya "Manual Phone" chuno aur patient / number bharo
- "Quick Templates" se text lo ya khud likho; {name} jaise khaane khud badlo
- "Send WhatsApp Message" dabao
- Patient Connect → WhatsApp → Sent Log me dekho ki message gaya ya ruka