Template me {{1}}, {{2}} jaise number wale variables hote hain (Campaign me bharte hain); Quick Reply me {{patientName}}, {{clinicName}} jaise naam wale placeholders hote hain. Setup → Settings → Auto Messages → AI Message Templates teesri cheez hai — kuch automatic messages ki lines apne shabdon me. Bill / parche ka design Setup → Settings → Billing → Print Templates me hai.
WhatsApp Template aur Quick Reply me kya farak hai?
WhatsApp Template (Patient Connect → WhatsApp → WhatsApp Templates) = Meta se approve hone wala message; campaign me aur patient ke 24 ghante wale window ke bahar bhi jaata hai. Quick Reply (Patient Connect → WhatsApp → Quick Replies) = chat me jawab dene ke liye aapka saved text — Meta approval nahi chahiye, par ye normal message hai, isliye tabhi jaata hai jab patient ne pichhle 24 ghante me message kiya ho.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Templates · Patient Connect → WhatsApp → Quick Replies
Quick steps
- Campaign ya 24 ghante ke baad ke message ke liye: WhatsApp Templates me template banao aur Meta ko bhejo
- Chat ke jhatpat jawab ke liye: Quick Replies me text save karo
- Automatic message ki line badalni ho to AI Message Templates