Default OFF. Defaults: Discount 0 (0 = discount offer nahi), Top-N 3 (1–10), Notify window 48 ghante (1–168) — slot cancel ke waqt se itne ghante se zyada door ho to message nahi jaata. Patients sirf Today → Calendar → Online Bookings → Wait List ke "waiting" wale log hote hain; treatment, doctor, branch match aur purana sign-up hone par unka number upar aata hai. Jinko bheja unka Wait List status "notified" ho jaata hai (message na bhi jaa paaye tab bhi), isliye notified ka matlab "message pakka mila" nahi. Neeche "📊 Stats" (pehli baar chalne ke baad dikhta hai) me kitne patients ko ab tak bheja aur last kab chala.
Smart Cancellation Recovery kaise chalu kare taki cancel slot waitlist ko jaye?
Setup → Settings → Auto Messages → Smart Cancellation Recovery → upar ka switch on karo ("✅ Enabled") → "Discount % (clinic decides)", "Top-N patients to notify", "Notify window (hours)" bharo → "Match treatment / doctor / branch" chuno → "💾 Save". Ab appointment cancel hote hi Wait List ke top patients ko WhatsApp jaata hai.
Where in ORALZY: Setup → Settings → Auto Messages → Smart Cancellation Recovery · Today → Calendar → Online Bookings → Wait List
Quick steps
- Setup → Settings → Auto Messages → Smart Cancellation Recovery kholo
- Upar ka switch on karo
- Discount %, Top-N aur Notify window bharo
- Match treatment / doctor / branch tick karo
- "💾 Save" dabao