Ek cancel par "Top-N patients to notify" jitne logon ko ek saath message jaata hai, isliye ek se zyada YES aa sakte hain — baaki ko politely bata do slot bhar gaya. Jinko message gaya unka Wait List status "notified" ho jaata hai, wo agle cancel par dobara nahi chune jaate (sirf "waiting" wale chune jaate hain). Booking ke baad unhe Wait List se hata do / update kar do.
Waitlist patient ne cancel slot ke message par YES bola to aage kya kare?
YES reply se appointment apne aap book NAHI hoti. Reply Patient Connect → WhatsApp → WhatsApp Team Inbox me aata hai — staff khud Today → Calendar me us slot par patient ki booking kare, phir Wait List me uska status "booked" kare. Message "First come, first served" bolta hai, isliye pehle jawab dene wale ko slot do.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Team Inbox · Today → Calendar → Online Bookings → Wait List
Quick steps
- Patient Connect → WhatsApp → WhatsApp Team Inbox me YES reply dekho
- Today → Calendar me us slot par patient book karo
- Today → Calendar → Online Bookings → Wait List me patient ka status dropdown "booked" karo
- Baaki YES wale patients ko bata do slot bhar gaya