ORALZY
FAQ

Register karte waqt "Possible duplicate" popup kyun aaya?

"Save Patient ✓" dabate hi app same phone, same DOB aur milte-julte naam wale purane patients dhoondhta hai. Mel mile to "⚠️ Possible duplicate" me unka naam, UHID, phone aur wajah (📞 Same phone, 🎂 Same DOB, ✍️ Name % similar) dikhti hai. "Review" = ruk jao (kuch save nahi hota), "Create anyway" = phir bhi naya patient banao.

Where in ORALZY: Patient Care → Patients → Register New Patient · Patient Care → Patients → Find Duplicates

Popup me upar ke 3 milte patient HIGH / MEDIUM / LOW confidence ke saath aate hain. "Review" ke baad form bhara hi rehta hai — Patient Care → Patients → Patient List me naam / phone / UHID se search karke purana record kholo; wahi patient ho to naya mat banao. Alag insaan ho (jaise family member) to "Create anyway". Agar same patient galti se do baar ban gaya to Patient Care → Patients → Find Duplicates se merge karo. Net ki wajah se ye check fail ho jaaye to registration nahi rukti. Same number par naam kaafi alag ho to ye popup nahi aata — seedha "Already registered" aata hai. Mobile: "⚠️ Possible Duplicate" → "Review" / "Continue".

Quick steps

  1. Popup me dikhe patient ka naam, UHID aur phone padho
  2. Same insaan ho to "Review" dabao aur Patient List me purana record kholo
  3. Alag insaan ho to "Create anyway"
  4. Galti se do record ban gaye to Find Duplicates se merge karo

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