Pehle ek hi patient ko ek lab me 2-3 baar bhejne par alag case ban jaate the. Merge me app suggestion deta hai (jo sabse aage hai, phir sabse purana). Tick wale case rakhe gaye case me milte hain aur yahan aur lab ke paas "cancelled" ho jaate hain — "🔗 … merged into this case" line chat me aati hai. Rakhe gaye case ka item / cost / daant nahi badalta. Jo sach me alag kaam hai uska tick hata do.
Lab duplicate case: ek patient ke 2-3 case merge kaise kare?
Treatment → Lab par owner / admin ko box dikhta hai "N patient(s) have 2+ open cases at the same lab" → "Review & merge". Jo case rakhna hai use Keep chuno, baaki tick karo → "Merge into one case". Scans + chat rakhe gaye case me chale jaate hain; kuch delete nahi hota.
Where in ORALZY: Treatment → Lab → "Same patient — several cases at one lab" box → Review & merge (owner / admin)
Quick steps
- Treatment → Lab kholo (owner / admin)
- "Review & merge" dabao
- Har patient + lab ke liye rakhne wala case "Keep" chuno
- Jo milane hain wo tick, alag kaam wale untick
- "Merge into one case" → confirm