Patient app se aayi request par approve / reject / counter karne par patient ke phone par app notification jaata hai (WhatsApp nahi). Booking page wale patient ka app account judaa nahi hota, isliye unhe notification bhi nahi jaata. Approve karte waqt time check karo — request me time na ho to appointment 09:00 par banti hai. Approve ke baad appointment Today → Calendar me dikhti hai aur wahan se aage ka kaam (reminder, PT In) normal hota hai.
Online booking approve karne ke baad patient ko confirmation message jaata hai kya?
Booking page (link) se aayi request par "✓ Approve" karne se app khud koi WhatsApp / SMS nahi bhejta — patient ko sirf request bhejte waqt "Booking Request Received" WhatsApp mila tha. Confirm hone ki khabar patient status link se dekh sakta hai, warna staff khud call / WhatsApp karke time bata de.
Where in ORALZY: Today → Calendar → Online Bookings
Quick steps
- Online Bookings → "Action Queue" me request "✓ Approve" karo
- Patient ko khud WhatsApp / call karke date-time batao
- Ya patient ko status link kholne ko kaho