ORALZY
FAQ

Online booking approve karne par patient ko WhatsApp confirmation jata hai kya?

Website booking link se request bhejte hi app patient ko ek WhatsApp bhejne ki koshish karta hai: 'Booking Request Received … We will confirm your appointment shortly.' "✓ Approve", "✗ Reject" ya "↔ Counter" par website wale patient ko koi WhatsApp nahi jaata. Patient app se book karne wale ko approve / reject / counter par app notification jaati hai. Website patient ko confirm hone ke baad khud phone ya WhatsApp karke batao.

Where in ORALZY: Today → Calendar → Online Bookings

Booking page par likha hai 'You will receive a WhatsApp confirmation', par approve ke baad alag se confirmation message nahi jaata. Request-received wala message bhi seedha text message hai — clinic ka WhatsApp juda na ho ya patient ne pehle kabhi clinic ko message na kiya ho to ye aksar nahi pahunchta, aur fail hone par kahin dikhta bhi nahi. Website patient apne status link par 'Confirmed' dekh sakta hai. Approve se bani appointment calendar ki normal appointment hai.

Quick steps

  1. Approve ke baad patient ko phone / WhatsApp par time confirm karo
  2. Patient ko apna status link kholne ko bolo

whatsappconfirmationmessagenotificationapproveonlinebookingmsg