Request bhejte hi patient ko "Booking Request Received" WhatsApp bhejne ki koshish hoti hai aur page par status link milta hai. Approve karne par website wale patient ko app khud koi WhatsApp nahi bhejta — use phone / WhatsApp karke batao (wo status link par haal dekh sakta hai). Patient portal app wale ko approve / reject par app notification jaata hai. "✗ Reject" se mana kar sakte ho. "↔ Counter" (dusra time) ka jawab patient sirf portal app se de sakta hai — website wale patient ke liye phone karke time badlo. Approve par doctor chunne ka option nahi: request me doctor na ho to Calendar me appointment khol kar doctor lagao. Ek phone number ki ek clinic me 2 se zyada pending request nahi chalti. Approval hamesha manual hai. Link mobile app ke Public Booking screen se milta hai.
Patient khud online appointment kaise book kare?
Clinic ke public booking link par patient bina login naam, phone, date, doctor (optional) aur khaali time chun kar "Request Appointment" bhejta hai. Request Today → Calendar → Online Bookings → "Action Queue" me PENDING aati hai; staff "✓ Approve" kare tabhi calendar me appointment banti hai.
Where in ORALZY: Today → Calendar → Online Bookings
Quick steps
- Booking link patients ko do (poster, Google, website)
- Today → Calendar → Online Bookings → "Action Queue" kholo
- "✓ Approve" dabao — appointment calendar me ban jaati hai (ya "✗ Reject")
- Patient ko phone / WhatsApp se time confirm karo