Mobile app me ye "Password reset required … Reset it from the web app, then log in on mobile." bolta hai. Naya password aam list wala mat rakho, warna phir rukega — kam se kam 8 akshar, capital + small letter + number rakho. Forgot ka OTP aapke login me save mobile par jaata hai; number na ho to owner Setup → Admin → Security → "Staff Contact" me bhare. Login me mobile save hai to "📱 Sign in with Mobile OTP" se bhi andar ja sakte ho, phir Header → My Account → Change Password se password badlo.
Login par "Your password is on the known-weak list" aaye to kya kare?
Aapka password bahut aam passwords ki list me hai (jaise admin123, clinic123, 12345678, password123), isliye sahi hone par bhi login rok diya jaata hai. Login page → "Forgot" tab → Username → "Send OTP to my mobile" → OTP + New Password → "Reset Password" → naye password se "Sign In".
Where in ORALZY: Login page → "Forgot" tab · Header → My Account → Change Password · Setup → Admin → Security
Quick steps
- Login page par "Forgot" tab kholo
- Username daal kar "Send OTP to my mobile"
- OTP aur naya mazboot password daalo
- "Reset Password" dabao
- Naye password se "Sign In"