Web (Header → My Account → Change Password) par khaali box chhoda to "Both fields are required" aata hai. Purana password galat ho ya naya kamzor ho to web abhi sirf "Error!" dikhata hai — pehle Old Password dhyan se dobara daalo, phir naya password upar ke niyam se banao (jaise Clinic@2026). Mobile (My Account → Change Password) par "Password not changed" ke saath wajah aati hai, jaise "Weak password" + list (Minimum 8 characters, At least one uppercase letter …) ya "Current password incorrect". Dhyan: mobile par purana password galat daalne par message ke saath app aksar logout bhi ho jaati hai — dobara login karke sahi purana password daalo. Mobile par "Confirm New Password" bhi milna chahiye, warna "New password and confirm password do not match." Purana password yaad hi nahi to login page ka Forgot password use karo ya owner / admin se password reset karwao.
Password badalte waqt "Error!" ya "Weak password" kyun aata hai?
Naya password niyam pura nahi kar raha ya "Old Password" galat hai. Niyam: kam se kam 8 akshar, ek chhota (a-z), ek bada (A-Z) akshar aur ek number (0-9); "admin123", "clinic123", "12345678" jaise aam password mana hain. Web par dono galti ka ek hi "Error!" aata hai; mobile par asli wajah dikhti hai.
Where in ORALZY: Header → My Account → Change Password
Quick steps
- Old Password dobara dhyan se type karo
- Naya password: 8+ akshar, bada + chhota akshar + number
- "Update Password" dabao
- Phir bhi na ho to owner / admin se password reset karwao