Mobile ka reset EMAIL par OTP bhejta hai (web ka "Forgot" tab mobile number par). Email wahi chahiye jo aapke login me save hai; message "If this email is registered, the OTP will arrive. Check inbox / spam." aata hai — spam folder bhi dekho. OTP 10 minute chalta hai. Naya password: kam se kam 8 akshar, ek capital, ek small letter, ek number, aur aam password nahi. Reset ke baad saare devices se logout ho jaata hai. Jin staff ke login me email nahi (sirf username) unke liye web ka "Forgot" tab use karo.
Mobile app me Forgot password kaise kare?
Mobile app → email + password wali login screen → "Forgot password?" → Email daalo → "Send Reset OTP" → email me aaya 6-digit code "OTP (from your email)" me daalo → New Password + Confirm Password → "Reset Password". Phir naye password se login karo.
Where in ORALZY: Mobile: login screen → Forgot password? · Setup → Admin → Security
Quick steps
- Login screen par email daal kar "Continue with email →"
- "Forgot password?" dabao
- Email daal kar "Send Reset OTP"
- Email ka OTP, New Password aur Confirm Password bharo
- "Reset Password" dabao