Voicemail tabhi aate hain jab clinic ka Exotel / provider voicemail ORALZY ko bhejne ke liye set ho — iske liye ORALZY support se setup confirm karo. Patient number se mil jaye to Patient column me naam aata hai. Mobile app me VoIP → "Open VoIP Dialer" screen par bhi voicemails hain.
VoIP me voicemail kaha sune?
Patient Connect → Calls → VoIP → neeche "📩 Voicemails (N)" table: When, From, Patient, Duration aur Recording player. Koi na ho to "No voicemails." dikhta hai. Har naya voicemail AI Front Desk me bhi "Escalated" thread banata hai taaki staff call back kare.
Where in ORALZY: Patient Connect → Calls → VoIP · Patient Connect → Calls → AI Front Desk
Quick steps
- Patient Connect → Calls → VoIP kholo
- Neeche "📩 Voicemails" table dekho
- Recording player se suno
- AI Front Desk me us patient ka escalated thread dekh kar call back karo