Recording sirf tab hoti hai jab call clinic ke calling provider (Exotel) se hui ho aur provider ne recording bheji ho. Web ke "Calls" section me player nahi hai — web chart me sirf voicemail rows ka player hai; baaki call recordings Patient Connect → Calls → Call Log me suno. Recording ka link 5 minute ke liye banta hai; der tak screen khuli rahe to player khud ek baar naya link le leta hai. Mobile par link na mile to "Could not open recording".
Patient ki call recording ya voicemail chart me kaise sune?
Web: Patient chart → Sections → ⋯ More → "Messages" → "Voicemail" wali row me audio player — play dabao. Link banne tak "Creating recording link…"; na mile to "Recording unavailable" + "retry". Mobile: patient → More → "Calls" → jis call ki recording ho uske saamne ▶ (play) icon — recording player me khulti hai.
Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → Sections → ⋯ More → Messages · Patient Connect → Calls → Call Log · Mobile: Patient detail → More → Calls
Quick steps
- Web: Sections → ⋯ More → "Messages" → Voicemail row ka player chalao
- "Recording unavailable" aaye to "retry"
- Mobile: More → "Calls" → ▶ icon
- Baaki calls ki recording: Patient Connect → Calls → Call Log