Recording sirf un calls me hoti hai jo provider (jaise Exotel) se recording ke saath aayi hon; haath se daali entry me recording nahi hoti. Exotel / provider wali recording provider ke apne link se chalti hai. Voicemail VoIP tab ke "📩 Voicemails" table me sunte hain. Tab bahut der khula rahe to player ek baar khud naya link le leta hai.
Call recording kaise sune aur "Recording unavailable" kyu aata hai?
Call Log me call par click → "Call Detail" me recording ho to audio player aata hai ("Creating recording link…" ke baad), play dabao. "Recording unavailable" aaye to "retry" dabao — link 5 minute ka hota hai; tab bhi na chale to us call ke saath koi recording hai hi nahi ya file mil nahi rahi.
Where in ORALZY: Patient Connect → Calls → Call Log · Patient Connect → Calls → VoIP
Quick steps
- Patient Connect → Calls → Call Log kholo
- Call par click karo
- Call Detail me audio player par play dabao
- "Recording unavailable" ho to "retry"