Band kaise: (1) case "Send to Lab" karo, cancel karo, ya Pending Dispatch banner me us row par 🔕; (2) Setup → Settings → Clinic → Clinic Profile → "⏰ Tell me every morning — which lab work hasn't come back" untick (task phir bhi banta hai); (3) Lab Vendors → Edit → "Mute daily "pending work" reminder (fires 10:00 IST to labs with open cases)" tick (mobile: vendor card par "🔕 Mute Daily"). 10:00 wala reminder lab ko jaata hai, aapko nahi; usme sirf wo case aate hain jo lab ne abhi ready / Sent nahi kiye, aur ek lab ko 20 ghante me ek hi baar jaata hai. Lab ka "STOP" reply isse band nahi karta — mute aapko karna hoga. (1) aur (2) clinic ke active owner/admin login ke mobile number par jaate hain — number na ho to nahi aate.
Lab ke kaun-kaun se automatic reminder aate hain aur kisko jaate hain?
Teen reminder hain: (1) Pending Dispatch — case bana par lab ko nahi bheja, 2 ghante baad owner/admin ko WhatsApp, phir har ~2 ghante; (2) roz subah 8:45 — bheje hue case jinki expected date nikal gayi, owner/admin ko WhatsApp list + "Chase overdue lab" task; (3) roz 10:00 — har lab ko uske pending case ki list WhatsApp aur lab chat me. Beta clinics me upar se "kaam mila?" popup.
Where in ORALZY: Treatment → Lab → Lab Cases · Setup → Settings → Clinic → Clinic Profile · Today → Tasks → Task Board
Quick steps
- Pending case: "Send to Lab" karo ya 🔕 mute
- Subah ka WhatsApp: Clinic Profile me "⏰ Tell me every morning…" switch
- Lab ka 10 baje wala: Lab Vendors → Edit → daily reminder mute
- Overdue task Task Board par complete karo