Lab wala treatment done hote hi lab order "pending" banta hai. Agar 2 ghante tak koi use lab ko nahi bhejta, to clinic ke owner mobile par WhatsApp me "Lab dispatch pending" list jaati hai — har patient ki ek line "Naam — kaam #daant (N entries) (Xh pending)" (2 din se purana ho to "Nd pending"); "Looks already sent" wali entry ke aage "— already sent?". Ek message me 5 patient tak, zyada hon to agle message me; WhatsApp na pahunche to chhota alert / SMS. System har 30 minute me dekhta hai; pehle din agla message pichhle ke 2 ghante baad, uske baad 24 ghante baad. Band karne ke raaste: case lab bhej do (chart ka "🦷 Send to lab?" popup ya Treatment → Lab → Lab Cases me "✓ Sent to Lab"), kaam pehle hi gaya tha to card par "Yes, already sent — remove", nahi chahiye to ✕ / "Remove", ya card par 🔕 Mute. Ye subah 8:45 wale "lab se wapas nahi aaya" message se alag hai — wo bheje hue cases ka hai, ye na-bheje hue ka.
Lab dispatch pending ka WhatsApp har 2 ghante kyu aa raha hai?
Jo lab case bana par lab ko bheja nahi gaya (Pending Dispatch), uske 2 ghante baad owner ko reminder jaata hai — pehle din har ~2 ghante, uske baad din me ek baar; message me ek patient ki ek line (naam, kaam, daant, kitni entries). Rukta tab hai jab case Send ho jaye, Pending Dispatch se hataya / cancel ho, ya us card par 🔕 Mute dabao. Jis entry ka chart treatment delete ho chuka hai uska reminder nahi jaata.
Where in ORALZY: Sidebar → Treatment → Lab → Lab Orders → Pending Dispatch (Send / 🔕 Mute); mobile: Treatment → Lab → Orders
Quick steps
- Treatment → Lab → Lab Orders kholo, pending case dekho
- Bhejna hai to Send dabao — reminder band
- Nahi bhejna to 🔕 Mute reminders ya case cancel