Lab wala treatment done hote hi lab order "pending" banta hai. Agar 2 ghante tak koi use lab ko nahi bhejta, to clinic ke owner/admin mobile par "ORALZY Lab Dispatch Reminder" jaata hai — list me "Patient — kaam #daant (Nh pending)". System har 30 minute me dekhta hai, par ek case ke liye doosra message pichhle ke 2 ghante baad hi aata hai. Naam ab message me hi hote hain (5-5 ke tukdon me), pehle sirf ginti aati thi. Band karne ke teen raaste: case ko lab bhej do (chart ka "Lab ko bhej dein?" popup ya Lab Work → Send), case cancel karo, ya Lab Orders me us row par 🔕 Mute reminders dabao. Ye subah 8:45 wale "lab se wapas nahi aaya" message se alag hai — wo bheje hue cases ka hai, ye na-bheje hue ka.
Lab dispatch pending ka WhatsApp har 2 ghante kyu aa raha hai?
Jo lab case bana par lab ko bheja nahi gaya (Pending Dispatch), uske 2 ghante baad owner ko WhatsApp jaata hai aur har ~2 ghante dohrata hai — ab patient ke naam ke saath. Rukta tab hai jab case Send ho jaye, cancel ho, ya us case par 🔕 Mute dabao.
Where in ORALZY: Sidebar → Lab Work → Lab Orders → Pending Dispatch (Send / 🔕 Mute); mobile: Lab → Orders
Quick steps
- Lab Work → Lab Orders kholo, pending case dekho
- Bhejna hai to Send dabao — reminder band
- Nahi bhejna to 🔕 Mute reminders ya case cancel