Jo kaam abhi lab me hai (Sent / In Progress) wo kabhi apne aap Delivered nahi hota, chahe paisa poora mil gaya ho — use pehle Received karo. Jis lab case ka kisi treatment se link nahi (manual "+ New Order"), wo tabhi Delivered hota hai jab patient ka kisi bhi bill par kuch baaki na ho. Delivered hone par wahi sab hota hai jo "Delivered" button par: delivered date, warranty ki ginti fitting se shuru, NABH lab register, connected lab ko update. Galat ho gaya (crown abhi laga hi nahi) to app me Delivered ko wapas Received karne ka button nahi hai — ORALZY support se theek karwana hoga. Bill pehle hi poora bhar chuka ho aur crown baad me aaye, to fitting par khud "Delivered" dabao (ya Patient chart → Lab me "Given to patient").
Patient ka last payment hote hi lab case apne aap Delivered kyun ho gaya?
Ye abhi sirf beta clinics me hai: patient ka bill poora Paid hote hi uske jo lab case "Received" (clinic me aa chuke) hain aur usi bill ke treatment se jude hain, wo apne aap "Delivered" ho jaate hain — kyunki crown aksar usi visit par lagta hai jab baaki paisa clear hota hai. Patient chart → Lab me "Marked delivered on the final payment." likha aata hai.
Where in ORALZY: Treatment → Lab → Lab Cases · Patient chart → Lab
Quick steps
- Patient chart → Lab me case dekho — "Marked delivered on the final payment." likha hai
- Crown sach me lag gaya ho to kuch nahi karna
- Bill pehle bhar chuka ho to fitting par "Delivered" / "Given to patient" khud dabao