Band karne ke liye password aur code DONO chahiye, taaki koi aur chupke se 2FA na hata sake. Galat password par "Disable failed: Password incorrect", galat code par "Disable failed: Invalid code" aata hai. Band karne par purana QR / secret mit jaata hai — dobara chalu karne par naya QR scan karna hoga. Mobile app se abhi band nahi hota: wahan Two-Factor screen 2FA chalu hone par bhi "OFF" dikhati hai aur "Disable Two-Factor Auth" button aata hi nahi — isliye web / desktop se band karo. Web par 2FA chalu karke bina dobara login kiye panel kholo to "Set up TOTP" dikh sakta hai — logout-login karo, phir Disable dikhega. Phone hi kho gaya (code nahi hai) to khud band nahi kar sakte: owner / admin Setup → Admin → Users & Policy → User Management me aapke naam par "🔐 Reset 2FA" karega. Har user sirf apna 2FA chalu / band karta hai.
Two-Factor (TOTP) band kaise kare?
Web par karo: Header → My Account → Two-Factor → "Password" aur authenticator app ka abhi wala "6-digit code" daalo → "Disable TOTP" → confirm "Disable TOTP? You'll log in with password only after this." par OK → "TOTP disabled". Iske baad login sirf password (ya OTP) se.
Where in ORALZY: Header → My Account → Two-Factor
Quick steps
- Web par Header → My Account → Two-Factor kholo
- Apna Password aur authenticator ka 6-digit code daalo
- "Disable TOTP" dabao
- Confirm par OK