Code 5 minute ke andar daalna hai; 5 galat code par "Too many wrong codes — please log in again." aata hai aur shuru se login karna padta hai. "Wrong code. Check the time on your phone and try again." aaye to phone ki Date/Time "Automatic" karo. "Login time ran out — please log in again." = der ho gayi. Phone kho gaya / app delete ho gayi: owner / admin Setup → Admin → Users & Policy → User Management me aapke naam par "🔐 Reset 2FA" dabaye — ye Action Guard PIN maang sakta hai (owner ka 2FA sirf owner khud ya ORALZY support reset kar sakta hai). Login screen par likha "Settings → Users" purana naam hai, asli jagah yahi User Management hai. Mobile app me ye "Two-Factor Verification" screen hai, button "Verify & Sign In". On / off karna: Header → My Account → Two-Factor.
Login par authenticator code maang raha hai, kaunsa code daalu?
Aapke login par two-factor on hai. Password / OTP ke baad "Authenticator code (6 digits — Google Authenticator / Authy)" box aata hai → phone ki authenticator app me ORALZY wala 6-digit code dekho → daalo → "Verify code & Sign In". Ye SMS wala OTP nahi hai, aur trusted device par bhi har baar lagta hai.
Where in ORALZY: Login page → Authenticator code · Header → My Account → Two-Factor · Setup → Admin → Users & Policy → User Management
Quick steps
- Password ya Mobile OTP se pehla step poora karo
- Phone me Google Authenticator / Authy kholo
- ORALZY ka 6-digit code daalo
- "Verify code & Sign In" dabao
- Code galat bataye to phone ka time Automatic karo