ORALZY
Concept

Patient Requests aur Online Bookings me kya farak hai?

Patient Requests (Today → Patient Requests) = patient ne clinic ke WhatsApp message ka button dabaya ("Appointment chahiye", "Dard ho raha hai", "Pay karna hai"…) — isme koi date / time nahi hota, clinic ko call karke tay karna hai. Online Bookings (Today → Calendar → Online Bookings) = patient ne clinic ke booking link ya patient app / portal se khud date aur time chun kar request bheji.

Where in ORALZY: Today → Patient Requests · Today → Calendar → Online Bookings

Dono alag list hain; ek ki request doosri me nahi dikhti, isliye reception ko dono dekhni chahiye. Task Board (Today → Tasks) bhi alag hai — WhatsApp requests wahan nahi jaati. Blockout wale time online booking page par dikhte hi nahi, par WhatsApp button par koi time hota hi nahi.

Quick steps

  1. WhatsApp button wali requests: Today → Patient Requests
  2. Booking page se aayi bookings: Today → Calendar → Online Bookings
  3. Dono me kaam hone par apni-apni list me band karo

requestsonlinebookingbookingsfarakdifferencewhatsappbookingtasks