Tabs: "Baaki hai" / "Ho gaya" / "Chhod diya". Row par: kya maanga (🗓️ Appointment chahiye, 🗓️ Time badalna hai, 🗓️ Cancel karna hai, 🩺 Dard / dikkat, ☎️ Baat karni hai, 💬 Kharche ki baat, 💳 Payment karna hai, 🧾 Receipt chahiye, 📄 Report chahiye, 📍 Address poocha, ⭐ Review denge), priority pill (Abhi dekho / Aaj / Normal / Jab time ho), kitni der pehle, aur "dabaya: "…"" (asli button ka naam). Buttons: "Call" (seedha phone), "Chat kholo" (Live Inbox me usi patient ka thread — button tap se 24 ghante ka window khulta hai to free text reply ja sakta hai), "Chart", "Ho gaya", aur ✕ (Dekh liya, kuch karne ki zarurat nahi). Kuch apne aap purana nahi hota — list chhoti rakhna aapka kaam hai. "Thank you" / "Abhi nahi" jaise taps row nahi banate. Mission Control ki list me bhi aata hai. Ye Staff Tasks se alag hai — wahan NABH register rows me kho jaata. Mobile ki screen bani hai par abhi menu me nahi — web se dekho.
Patient Requests kya hai — patient ka WhatsApp button tap kahan dikhega?
Patient jab hamare template ke reply button par tap kare ("Appointment chahiye", "Dard ho raha hai", "Pay karna hai", "Receipt chahiye"…) to wo Practice → Marketing → "Patient Requests" card (laal live badge) aur WhatsApp hub ke "🙋 Requests" tab me aata hai. Har row ek insaan hai jo jawab ka intezaar kar raha hai. Sirf web par.
Where in ORALZY: Practice → Marketing → Patient Requests card; ya Practice → Marketing → WhatsApp → 🙋 Requests tab (sirf web)
Quick steps
- Practice → Marketing → Patient Requests (badge dekho)
- "Baaki hai" tab me row padho — kya dabaya, kitni der pehle
- Call / Chat kholo / Chart se jawab do
- "Ho gaya" dabao, ya ✕ agar kuch karna nahi