ORALZY
FAQ

AI Front Desk ne WhatsApp se apne aap appointment kaise book kar diya?

Jab patient WhatsApp par booking ki baat kare aur message me saaf date aur time ho, to AI Front Desk khud "Scheduled" appointment bana deta hai (treatment na bataya to "Consultation") aur jawab me "✅ Confirmed: <date> at <time>. (Reception will call to verify.)" jodta hai. Thread me "Auto-booked appointment" system line aati hai.

Where in ORALZY: Patient Connect → Calls → AI Front Desk · Today → Calendar

Ek thread me sirf ek baar auto-booking hoti hai. Ye appointment calendar me normal appointment ki tarah dikhti hai — galat ho to Calendar se reschedule / cancel karo aur patient ko call karo. Dhyan do: "Test AI" me date + time wala sample message likhne par bhi asli appointment ban jaati hai. Ye WhatsApp ke un messages par chalta hai jo Chatbot Flows, WhatsApp patient commands ya keyword rules ne nahi pakde. Is AI ka koi alag on / off switch is page par nahi hai.

Quick steps

  1. Patient Connect → Calls → AI Front Desk me thread kholo
  2. "Auto-booked appointment" line aur AI ka confirm message dekho
  3. Today → Calendar me appointment check karo
  4. Patient ko call karke verify karo

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