Row par sirf status buttons (Submit, Under Review, Settle, Deny) aur '🤖 AI Generate' hote hain. AI drawer ka '✓ Mark Approved' sirf claim ke notes aur ICD / procedure code badalta hai, amount nahi. Galat settled amount ka asar Insurance page ke tiles aur TPA Analytics par padta hai, patient ke bill par nahi. Do baar bana claim ho to faltu wala draft me hi chhod do taaki settled / denied ginti na bigde — par dhyan rahe, draft claim bhi '📊 TPA Analytics' ke Total aur Recovery % (claim amount) me ginta hai, isliye wahan number thoda kam dikh sakta hai.
Galat insurance claim edit ya delete kaise kare?
Abhi Insurance page par claim ka amount, policy number ya patient badalne ka aur claim delete / cancel karne ka koi button nahi hai (web aur mobile dono). Galat draft ho to use 'draft' hi chhod do ('Submit' mat dabao) aur sahi details se '+ New Claim' banao. Settled / denied claim ka amount ya status bhi screen se wapas nahi badalta — zarurat ho to ORALZY support se karwana hoga.
Where in ORALZY: Billing → Insurance & RGHS → Insurance
Quick steps
- Claims tab me galat claim pehchano (Patient, Company, Policy #)
- Draft ho to use chhod do — 'Submit' mat dabao
- '+ New Claim' se sahi details ka naya claim banao
- Settled / denied claim theek karwana ho to ORALZY support ko batao