ORALZY
FAQ

Pharmacy bill galat ban gaya to edit ya cancel kaise kare?

Pharmacy bill ko edit ya cancel karne ka button nahi hai. Sudharne ke liye: Treatment → Pharmacy & Stock → Pharmacy → Selling → "Sales History" → us bill par "Return" → galat dawaiyon ki "Return Qty" (poora bill galat ho to sab ki poori Qty) → Reason → "Process Return" (stock wapas judta hai). Phir "New Sale" se sahi bill naya banao.

Where in ORALZY: Treatment → Pharmacy & Stock → Pharmacy · Pharmacy page → Selling → "Sales History" → "Return"

Return ke baad bill "Returns" tab me Refund Amount ke saath dikhta hai; purana bill number wahi rehta hai aur naya bill naya PH- number leta hai. Return me paisa lautane ki alag entry nahi hoti — cash / UPI counter se khud lautao; udhaar bill par return jitna baaki apne aap kam ho jaata hai. Payment mode galat chuna ho (Cash ki jagah UPI) to bhi edit nahi hota — return + naya bill hi raasta hai. Rx se dispense kiya bill return karne par Rx dobara "Pending Rx" me nahi aata — sahi dawai New Sale se (patient chun kar) do.

Quick steps

  1. Selling → "Sales History" me galat bill dhoondo
  2. "Return" → galat lines ki "Return Qty" + Reason → "Process Return"
  3. Patient ko paisa khud wapas do (ya udhaar me adjust ho jayega)
  4. "New Sale" se sahi bill banao

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