Recall / follow-up treatment ya recall rule se banta hai, appointment ke status se nahi. Isliye no-show patient ko wapas bulana ho to Missed Patients ki No Show list se call / message karo, ya naya appointment book karo. Appointment card (Calendar me click) par patient ka outstanding, recall due aur no-show / cancelled ginti ek saath dikhti hai — "recall is due — book it while they are here" jaisi line bhi aati hai. No-Show Rate report bhi no-show flag ginti hai.
No-show mark karne se recall list par kya asar padta hai?
No-show se patient Follow-ups (recall) list me apne aap nahi judta aur uska purana recall bhi nahi hatta — recall jaisa tha waisa due rehta hai. No-show ka asar: patient ka no-show count +1, risk score dobara, aur wo Patient Care → Patients → Missed Patients → "No Show" (booked, never arrived) me aata hai. Patient ko koi message nahi jaata.
Where in ORALZY: Patient Care → Patients → Missed Patients → No Show · Patient Care → Follow-ups